1. INTRODUCTION
At HSO Energy, your privacy is important to us. This Privacy Policy describes how we collect, use, share, and protect the personal information we obtain through our website www.hsoenergy.com and related services. By using our Site or services, you agree to the practices described in this policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
- Contact information: name, email, phone, postal address, job title, company name, when you voluntarily provide it.
- Account information: login credentials, preferences.
- Payment information: billing details processed securely by third-party providers; we do not store full payment card data.
- Usage information: IP address, browser type, pages visited, date and time of visit, interactions with the Site.
- Training data: course progress, assessment results.
- Professional data: certifications, relevant work experience for training.
3. HOW WE USE YOUR INFORMATION
We use the information collected to:
- Provide, operate, and maintain our services and the Site.
- Process transactions and manage billing.
- Communicate with you about updates, promotions, service issues, or support.
- Personalize and improve your experience.
- Analyze Site usage and performance.
- Comply with legal obligations and protect our rights.
4. LEGAL BASIS FOR PROCESSING (GDPR)
For users in the European Economic Area, we process personal data based on:
- Your consent (e.g., for marketing cookies).
- The necessity to perform a contract with you.
- Compliance with legal obligations.
- Our legitimate interests (e.g., improving our services, preventing fraud).
5. SHARING INFORMATION WITH THIRD PARTIES
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers: companies that help us operate the Site, process payments, host data, perform analytics, etc., bound by confidentiality agreements.
- Legal compliance: governmental or regulatory authorities when required by law.
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
6. CALIFORNIA CONSUMER RIGHTS (CCPA/CPRA)
If you are a California resident, you have the following rights:
- Right of access and portability.
- Right of deletion.
- Right of correction.
- Right to limit the use of sensitive personal information.
- Right to opt out of the sale or sharing of data.
To exercise these rights, contact us at support@hsoenergy.com. We will verify your identity before processing your request.
7. INFORMATION SECURITY
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes described, unless a longer retention period is required or permitted by law.
9. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to and stored on servers located outside your country of residence, including the United States. We ensure such transfers comply with applicable laws.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will post any changes on this page with the date of the last revision.
11. CONTACT
If you have questions or concerns about this Privacy Policy, please contact us at:
HSO Energy
Email: support@hsoenergy.com
Address: 204 Hays St, Batesville, Mississippi 38606, USA